Our Team
Tim Richter
President & CEO
Tim Richter is the Founder, President & CEO of the Canadian Alliance to End Homelessness (CAEH). The CAEH leads a national movement of individuals, organizations and communities working together to end homelessness in Canada.
Under his leadership, the CAEH has shaped federal, provincial and local homelessness action and policy including the national implementation of Housing First, the National Housing Strategy and Reaching Home: Canada’s Homelessness Strategy. Most recently Tim was a co-author of “The National Housing Accord: A Multi-Sector Approach to Ending Canada’s Rental Housing Crisis.”
Since it’s founding in 2012, the CAEH has hosted ten highly successful National Conferences on Ending Homelessness; launched a national Training and Technical Assistance program and, launched Built for Zero Canada – a national change effort helping a core group of leading communities end chronic and veteran homelessness – a first step on the path to eliminating all homelessness in Canada. Through this program the CAEH has helped six communities end homelessness for a population and eight achieve reductions in chronic homelessness.
Prior to joining the CAEH, Tim was President & CEO of the Calgary Homeless Foundation charged with leading the implementation of Calgary’s 10 Year Plan to End Homelessness – the first plan of its kind in Canada. In the first four years of Calgary’s 10 Year Plan more than 4,000 homeless men, women and children were housed, 3,582 units of affordable housing were funded, and homelessness went down for the first time in 20 years of counting.
Tim is currently co-chair of the National Housing Council, an independent advisory body mandated by the National Housing Strategy Act to provide advice to the federal Minister of Housing on improving the National Housing Strategy, improving housing outcomes for all Canadians, and advancing the progressive realization of the right to housing.
Trish Muntain
Executive Assistant
Trish Muntain began her journey into ending homelessness at the Calgary Homeless Foundation in 2011. In 2012, Trish joined the CAEH as the Executive Assistant to the President & CEO, bringing with her over 25 years administrative experience in the non-profit and private sector. A self-proclaimed efficiency expert, Trish is focused on ensuring the CAEH is an operationally well run virtual organization through leadership of CAEH administration including project management, IT, human resources and accounting as well as providing direct support to the CAEH Board and Committees. Trish lives in Regina, Saskatchewan with her son.
Brooke Matter
Director of Finance
Brooke Matter is a certified CPA, CMA, bringing over 15 years of extensive experience in financial leadership within the charitable and non-profit sectors to the Calgary Alliance to End Homelessness. Her background includes significant roles in a federal organization providing hospitality to people and communities in need, a provincial charitable organization focused on strengthening capacity-building and capability-enhancement in the voluntary sector, as well as with one of Canada’s largest life sciences commercialization non-profits. She is eager to apply her skills in overseeing financial operations and supporting CAEH’s mission to achieve a Canada without homelessness.
Amanda DiFalco
Senior Director, Strategy and People
Amanda is a seasoned transformational Human Services Leader and Coach with over 20+ years of experience advancing human-centred leadership to solve complex social injustices. She is passionate about translating ambitious visions into successful outcomes that drive community initiatives forward and has built a reputation for influencing policy reform while aligning stakeholder objectives. Based in Hamilton Ontario, Amanda hold a B.A. (Hons) in Psychology, Neuroscience and Behaviour and a Master’s degree in Leadership. Her educational background combined with a wealth of experiences leads her to leverage progressive business leadership practices for social good.
Notably, Amanda was the Manager of Homelessness Policy and Programs at the City of Hamilton for over a decade. During this time, she was a path forger for several transformational initiatives in the housing and homelessness that include homelessness enumeration, the Built for Zero Canada movement, Quality By-Name List, Coordinated Access, and creating outcome based measures for homelessness programs to advance multi-million dollar public investments. These combined initiatives led to reductions in homelessness and an increase of 15K+ housing units over 5 years. Amanda has been called upon to advise several provincial, federal, and global housing and homelessness advisories over the years to solve some of the most complex social issues. She was one of two leaders in Canada invited to participate in the Institute for Global Homelessness Leadership program. Amanda continuously strives to view the world through multiple lenses and as such, has been recognized for building strong relationships with Indigenous communities both personally and professionally.
Amanda joined the CAEH in 2020, spearheading a vision to end Veteran homelessness in Canada. She has also served as the Deputy Director for the Built for Zero Canada movement. Today, Amanda has the pleasure of driving the mission to eliminate homelessness in Canada through conscious leadership and taking actionable steps towards creating equitable, high potential and healthy transformations resulting in a world where everyone has a home.
Alex Chandra
Community Resource Specialist
Alex comes from a social work background with 10+ years of experience across diverse nonprofit settings. After spending many years in frontline service and community development, she is thrilled to join the CAEH team in creating wider-reaching impact by supporting communities ending homelessness.
Alex is passionate about harm reduction, housing rights, and community empowerment. She finds the most rewarding part of her work is the ability to form meaningful relationships with people from all different walks of life, as well as equipping partners with the tools and knowledge they require to do their best work and create positive change. She believes the key to success is creating user-centred learning experiences, meeting people wherever they’re at in their unique journeys, and using creative, engaging, and collaborative problem-solving.
Outside of work, Alex loves spending time in nature, and volunteers her spare time in animal rescue. She enjoys travelling, hiking, photography, and road trips. Her bucket list includes cave diving and completing a thru-hike.
Alice Egbedeyi
Community Resource Specialist
Alice is a development professional with a background in non-profit work and a Master’s in Development Practice – Indigenous Development from the University of Winnipeg. She started her career in teaching and instructional design, creating online resources to support youth development. Building on this experience, Alice moved into program development, leading the design of community-focused housing initiatives. She played a key role in translating research into practical solutions, securing funding to create transitional and shelter housing in Manitoba for Inuit women escaping violence. Her work is guided by a strong commitment to equity and social justice, focusing on culturally appropriate, distinctions-based resource development that meet the needs of marginalized communities in housing services.
MATTHEW WU
People and Operations Lead
Matthew Wu came to CAEH from the tourism and hospitality industry where he spent 15 years in operations, marketing, branding, partnerships, and as an international award winning hotel concierge. Matthew is passionate about collaboration, engagement and service excellence and is committed to ensuring that CAEH is a fantastic place to work. He brings a depth of experience leading complex, large scale projects and teams. Matthew lives in Vancouver, British Columbia located on the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations.
AARTI HURRY
Senior Administrative Assistant
Aarti comes from a diverse background. She has experience in building strategic relationships with stakeholders at all levels in small to mid-sized organizations to drive mutually beneficial outcomes in the marketing, operations, HR, administration, and sales functions. She has a working knowledge of both theoretical and practical aspects of business management and administration. She has strong interpersonal skills accompanied by a strong business acumen and adaptability to fast changing environments and is flexible to meet the demands of the job.
ANN CRAWFORD
Senior Administrative Assistant
Ann is a seasoned project and administrative manager who spent 20 years in municipal government prior to joining CAEH. While working at the Region of Waterloo, she spent a total of 12 years working in Housing and Homelessness with a focus on communications, contracts and funding administration, and supervision of the Homelessness and Supportive Housing Team. Ann also spent six years providing program and central administration supervision, leading projects focused on annual business and strategic planning, quality and process improvement, and policies and procedures for the Public Health Department. Her passion is applying her organizational, relationship-building and communication skills to shape and support highly effective teams, and to continuously look for opportunities to improve ways of working.
Ann holds a Bachelor’s Degree in Psychology and is based in Huntsville, Ontario.
Mitch DeCock
Data Lead
Mitch DeCock is an innovative leader focused on developing technical solutions that empower organizations and communities to work collaboratively and make data-driven decisions to end homelessness. Before joining CAEH, Mitch worked in Finance and managed multi-stakeholder projects in the non-profit sector. Whether transforming large and messy datasets into impactful visualizations, enhancing business processes, automating repetitive tasks, or configuring information systems he is passionate about contributing to the data culture of every team he is a part of. Mitch has a Bachelor of Commerce from the University of Victoria and a Master of Data Science from the University of British Columbia. Mitch lives in Kelowna, British Columbia with his wife and daughter. Outside of work, you will find him photographing wildlife, hiking, playing soccer, and enjoying time with family and friends.
Floriane Ethier
Data Advisor
Floriane (she/they) is motivated by their empathy, driven by their curiosity and directed by their need to take action. This has led them through a path of community centered work since 2013, including activism and community organizing. They completed a B.A. in Sociology at Concordia University in 2018 and soon after joined the Old Brewery Mission’s research department. They had an essential role in the configuration, implementation, and training for the launch of Quebec’s first shared HIFIS 4 network. Later, they also became the network’s HIFIS administrator. Floriane lives in Tiohtià:ke/Montréal on the traditional territory of the Kanien’kehà:ka/Mohawk nation. It has long served as a site of meeting and exchange amongst many First Nations including the Kanien’kehá:ka of the Haudenosaunee Confederacy, Huron/Wendat, Abenaki, and Anishinaabeg.
Michael C.
Data Advisor
Michael is a skilled data professional with extensive experience in data analytics, visualizations, and management. With a strong background in leveraging data-driven insights to drive business decisions across several industries, Michael specializes in utilizing standard software to accessibly prepare KPIs and trends for senior leadership, implement process improvements, and develop backend data infrastructure to facilitate downstream reporting and analytics.
Michael currently resides in Toronto, Ontario and works closely with project stakeholders to design tailored data solutions that align with their goals and objectives. Outside of work, you will find him enjoying quality time with family and friends, reading a good book, or cheering on the Blue Jays.
Zahraa Al Haj Hasan
Data Advisor
Zahraa Al Haj Hasan is a dedicated data professional who finds purpose in using analytics to create positive change. With a background in computer science and business intelligence, she has worked with nonprofits and community-focused organizations to streamline processes, build meaningful dashboards, and uncover insights that support decision-making and drive social impact. Zahraa values collaboration and is passionate about making data accessible and actionable for everyone.
She holds a Bachelor of Science in Computer Science from Lebanese University and a Graduate Certificate in Business Intelligence with honours from Algonquin College. Zahraa is always eager to learn and adapt, bringing curiosity and care to her work with teams and stakeholders.
She is Based in Ottawa, Ontario, on the traditional and unceded territory of the Algonquin Anishinaabe Nation.
Andrew Burns
Senior Director of Public Affairs and Development
Andrew Burns (he/him) is a campaigning leader who has spent his career working for and with governments, political parties, nonprofits and unions. Hailing from New Zealand, he moved to Canada in 2019 to lead strategy and campaigns at Point Blank, an advertising agency that became Canada’s largest progressive political and advocacy campaigns agency during his time there. In this role, he led a team of Campaign Directors and strategists developing some of the country’s foremost political and advocacy campaigns, including multi-award winning campaigns in federal and provincial elections and many issues campaigns across the country. Before moving to Canada, Andrew was a Senior Communications Advisor to New Zealand Prime Minister Jacinda Ardern, several opposition leaders and the Labour Party for six years, and ran his own communications consultancy. Andrew specializes in campaign and communications strategy and execution, digital organizing, advertising and branding.
Outside of work, you’ll find Andrew out cycling and enjoying the outdoors with his Jack Russell-Chihuahua, Mancha. Andrew is grateful to live and work on the unceded, ancestral territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, in what is now referred to as Vancouver.
Elisabeth Hazell
Philanthropy & Campaign Lead
Elisabeth is a Certified Fund Raising Executive (CFRE) with nearly 20 years’ experience raising funds for social, environmental and cultural causes. She is interested in the power of art, storytelling, and culture as critical levers in solving the intersecting crises facing humanity. Her joy is bringing people together to uplift, inspire, and invest in reconnecting to the communities and systems that nourish us all. She is inspired to work herself out of a job by raising the resources needed to ensure that everyone in Canada has a safe, secure, and affordable home.
MAGGIE RODRIGUES
Government Relations Lead
Maggie Rodrigues is a bilingual policy and government relations specialist with years of experience advancing advocacy in the non-profit sector. Most recently, she worked as a Senior Government Relations Officer at Universities Canada, where she advanced federal advocacy on behalf of Canada’s universities.
As a dedicated community builder, Maggie has supported the work of a number of Ottawa-based charities. For nearly five years, Maggie has tutored at Nunavut Sivuniksavut, a post-secondary program for Inuit students. She was also a long-time volunteer with Best Buddies and L’Arche Ottawa, where she served on the Board of Directors and supported the organization’s work to provide housing and services for adults with disabilities. Recognizing a need in her community, Maggie also developed a program to help students with disabilities transition out of high school, through the support of the Pathy Foundation Fellowship.
She holds a Master of Political Management from Carleton University and was awarded the university’s Senate Medal for Outstanding Academic Achievement.
Maggie is driven by a belief that stronger and more inclusive communities are possible, and is excited to join the team at CAEH to be a part of the work to end homelessness in Canada.
Jarrah Hodge
Communications Lead
Jarrah is a communications, advocacy and engagement specialist with extensive experience in the non-profit sector and labour movement. Most recently Jarrah spent seven years leading member engagement at the Federation of Canadian Municipalities. Her and her team’s work with local governments large and small from every region of the country helped advance major files, including housing and homelessness. Prior to her time at FCM, Jarrah spent several years in union communications, including for the Canadian Labour Congress, where she worked on successful campaigns to expand the Canada Pension Plan and secure a national inquiry on Missing and Murdered Indigenous Women and Girls.
Jarrah grew up on Denman Island, BC and now lives and works on unceded, unsurrendered Anishinaabe Algonquin territory (Ottawa).
Chloe Martin
Event Lead
Chloe (she/her) is passionate about creating meaningful experiences that connect people and inspire change. As Event Lead at the CAEH, she oversees the planning and delivery of national events that support learning, collaboration, and action to end homelessness across Canada. Chloe holds an Honours Bachelor of Arts in Communications & Media Studies and Sociology with a focus on Community Engagement from Carleton University, and has pursued graduate studies in Organizational Communications at the University of Ottawa. She brings a background in nonprofit program coordination, national event planning, and equity-focused work- all guided by a strong commitment to housing justice and community building.
Chloe lives in Ottawa, on the unceded and ancestral territory of the Algonquin Anishinaabe people, who have lived on and cared for this land since time immemorial.
Anna McGregor
Senior Director, Community Impact
Anna joined the CAEH in September 2024. She is the Senior Director, Community Impact and oversees programming and service offerings for Built for Zero and the Training and Technical Assistance. Before joining CAEH, Anna had more than 30 years of human services experience gained in local government, from five different organisations, stretching over two continents, from operational to Senior Management level. Anna’s roles have included everything from the office go to person, administration officer, secretary, development officer, customer service, accountant, auditor, and college lecturer, in departments as mixed as Finance to Social Work to Housing. Anna has worked in housing systems that worked well and some that did not. All of which resulted in an extremely broad and eclectic work experience, just the sort of experience needed for the ever-changing homelessness landscape. Anna brings with her an unshakeable belief that homelessness is a problem that can be tackled and looks for the “yes” in systems designed to say “no.’ She is well known in the field for her enthusiastic advocacy and determination to constantly change, evolve and push for progress to end homelessness, not manage homelessness.
Quinn C. Moerike
Training and Support Lead — Community Impact
Quinn is a passionate advocate for ending homelessness with a focus on lived and living experience, trauma informed practice, harm reduction, and model fidelity. A person of lived experience and front-line experience, he brings his love of data and systems to his work, always advocating for the greatest possible impact for those participants and community members that we serve. He strives to always remember the perspective and carry forward the voice of people of lived experience in everything that he does while continuing to champion the importance of model fidelity and evidence based practice. In this, he truly believes that data is a story told about and for people and outcomes are just another word for impacting lives.
Marie Morrison
Director, Foundations, Built for Zero Canada
Marie Morrison is a dynamic veteran leader and innovator with over 20 years of experience in housing and homelessness. She joined the Canadian Alliance to End Homelessness as the Director of the 20,000 Homes Campaign in 2017. Under her leadership, the 20,000 Home Campaign exceeded its goal and relaunched in 2019 as Built for Zero Canada, focused on ending chronic and veteran homelessness. Prior to joining CAEH, Marie worked for 15 years with the Region of Waterloo delivering federal, provincial and local funding and working with community partners to create a housing focused system designed to end homelessness. Waterloo was the first community in the 20,000 Homes Campaign to pilot a Registry Week and was one of the first to achieve a quality By-Name List. Over the years, Marie has participated in many federal and provincial advisory groups. She was one of two people from Canada chosen to participate in the inaugural Institute for Global Homelessness Leadership Program.
Kat Riley
Director, Reduce, Built for Zero Canada
Kat is an innovative leader in her community with 10 years experience in social services. After relocating from Toronto to Kingston in 2015, she worked as part of the Housing First team which quickly cultivated a passion for ending homelessness. Kat joined the City of Kingston in 2018, where she oversaw delivery of all programs in the Coordinated Access System and provided education and training to frontline service providers. Kat led the development and implementation of the community’s By-Name List and provided ongoing support to community agencies to utilize BNL data to strengthen and inform service delivery. In her role with the municipality, Kat was responsible for ongoing maintenance and oversight of the By-Name List as well as held the role of HIFIS Administrator. Kat holds a degree in Social Sciences with a specialty in Criminal Justice. She is experienced in systems design, trauma-informed service delivery, data analytics and human-centred design. Kat has earned a reputation as a data enthusiast and loves using data to inform decision making and drive change. She is a collaborative problem-solver and is excited to bring that passion to the BFZ team to help end chronic homelessness across Canada.
ASHLEY LAZOWSKI
Improvement Advisor, Built for Zero Canada
Ashley is a dedicated and passionate professional with over a decade of experience in the housing and homelessness support sector. Having a bias for action, Ashley is committed to continuous learning and improvement. In her recent role in municipal government, she worked to develop inclusive policies and spaces through education, engagement and advocacy. In previous non-profit management roles, she oversaw a diverse Housing Services portfolio which included an affordable housing program, three Bridge Housing programs, a Housing First team, Housing Outreach team and Housing Intake and Diversion Program. With a B.A. in Psychology from MacEwan University and supplemental focus in Sustainability Studies, Ashley is committed to building inclusive, person-centered systems. Ashley is excited to be a part of the hard-working community of leaders dedicated to ending homelessness.
Bethina Abrahams
Improvement Advisor, Foundations, Built for Zero Canada
Bethina brings over 15 years of quality improvement expertise to the Canadian Alliance to End Homelessness. She has led regional and provincial quality improvement collaboratives, has coached over one hundred quality improvement projects in healthcare, and has developed QI training for healthcare professionals and leaders. Bethina is trained as an IHI Improvement Advisor and has presented at numerous quality improvement conferences. She is passionate about addressing key social determinants of health, with a focus on homelessness and improving access to resources and opportunities for equity seeking populations.
CHANTAL PERRY
Improvement Advisor, Built for Zero Canada
Chantal is an experienced leader in homeless prevention, strategic planning and service system design. With over 20 years experience in municipal service delivery, Chantal led development of the Municipality of Chatham-Kent’s homeless serving system including implementation of an information management system, common assessment, coordinated access and a valid byname list. She has been a participant in the Built for Zero Collaborative since 2017, and achieved homelessness reductions in Chatham-Kent using data for improvement, evidence informed best practices and human centered design. Chantal holds degrees in Political Science and Psychology from Concordia University. A fail forward and change champion, she is passionate about ending homelessness one person at a time.
Cory Herc
Improvement Advisor, Reduce, Built for Zero Canada
Cory Herc first came to community work when he was asked to join the Board of Directors of a grassroots community organization in Halifax at the age of 19 – without knowing it at the time, something changed inside of him forever, and he began a lifelong journey of systems change work. Since then, he has lived in a number of different cities across Canada and worked a dizzying array of jobs – from farmer to conference director – before returning to Moncton, New Brunswick, where he has proudly helped found two social-purpose non-profits, launched the region’s first Lived Experience Advisory Table on housing, and is eager to continue learning from, collaborating with, and participating in his communities – whether local, provincial, national, or bigger. He is eager to bring his skills to communities across Canada in working together to end homelessness, and is excited to work in collaboration to make real, meaningful, sustainable change.
When he is not busy making a big fuss about systems change and human-centred design, he likes early mornings on the Fundy coast, co-operative board games, giant piles of unread books, small trucks, and big dogs. He currently lives by himself in Mi’kma’ki, in the city of Moncton, NB.
dawn wheadon
Improvement Advisor, Built for Zero Canada
Dawn is a passionate status quo interrupter, intrapreneur, and community leader with more than 10 years of experience working in the Social Services sector in both direct client services and leadership positions. With an education in Community Studies, she’s had the opportunity to diversify her work with experience including Mental health and Addictions, Community Corrections, Child and Youth Services, Adults with disabilities, bridging gaps in the employment sector for the deaf community, and systems implementation and improvements in the Coordinated Access system. Dawn’s passion and influence began in Newfoundland in 2010 and carried into Moncton New Brunswick in 2015 where she spent more than 3 years leading and building a strong Coordinated Access team, By Names List, implementation of Complex Case Consulting, Veteran and Chronic homelessness reductions, and municipal and provincial advocacy for improved service delivery using DATA for mind shifting and decision making. Dawn has a strong capacity to network, build teams, empower and foster leadership, create synergy in the community, and use data-driven approaches to evoke change. Dawn not only believes homelessness is solvable, she is confident we have the tools to achieve this with the BFZ system and is eager to coach communities to use this system to its fullest potential and end chronic and veteran homelessness nationwide.
JULIA RENNICK
Improvement Advisor, Built for Zero Canada
Julia Rennick is an experienced leader focused on housing stability, homelessness services, and community support. She has extensive experience managing Housing First programs, shelters, and coordinated access systems, always aiming to help those who are most vulnerable or at risk find stable housing. Currently, Julia works as an Improvement Advisor for Built for Zero, where she uses continuous learning, proven strategies, and data-informed decision-making to improve outcomes for communities.
Julia believes strongly in ongoing learning and professional growth. Her certifications in Continuous Improvement show her commitment to always improving her skills and knowledge. She has successfully brought together different sectors—like city agencies, healthcare providers, social services, and the justice system—to better support people experiencing homelessness, trauma, addictions, mental health issues, or gender-based violence.
Julia’s work is guided by a person-centered and trauma-informed approach, ensuring services meet legislative requirements and use best practices. She is skilled in using systems like the Homeless Individuals and Families Information System (HIFIS) and has a thorough understanding of housing policies at both provincial and national levels. Julia advocates for inclusive policies, stable funding, and integrated community services, working to create better support systems where vulnerable individuals can maintain long-term housing stability.
Lisa Bell
Improvement Advisor, Built for Zero Canada
Lisa is dedicated to bringing energy, knowledge, and passion to the pursuit of ending homelessness. Her B.A. in public policy and M.A. in justice policy from the University of Guelph fueled her drive to redesign and coordinate human-service systems. Lisa has experience in project management, data analysis, social problem (re)construction, person-centered design, harm reduction, and public engagement from her roles with non-profits and the Government of Alberta’s Ministry of Human Services. She left Edmonton to move back to her hometown of Hamilton, Ontario, and happily joined the City of Hamilton’s homelessness team in 2017 and Niagara Region’s homelessness team in 2019. Lisa was a leader in the development of By-Name Lists in both Hamilton and Niagara, and had the opportunity to participate in the Built for Zero Collaborative in 2017/18. Lisa is forever thankful to be part of the relentless, quirky, and strong community leading the charge on ending homelessness.
Lori Richer
Improvement Advisor, Built for Zero Canada
Lori Richer is a recognized leader dedicated to ending chronic homelessness. Prior to joining CAEH, Lori was the Housing Stability Manager for Wellington County Social Services and Built for Zero Lead for the Wellington-Guelph Community. Wellington-Guelph Built for Zero has been recognized nationally, for outstanding work in ending homelessness. Lori has been a part of system change that has led to a reduction in chronic homelessness and continues to drive for system improvements. Throughout her 25+ year career in Social Services, Lori and her team delivered federal, provincial, and local funding to Homeless System Service Providers and homelessness prevention programs, as well as collaborating with community partners to improve the homeless serving system for the City of Guelph and the County of Wellington. Lori believes that ending chronic homelessness is possible and is excited to bring this passion to the BFZ team.
Robyn LeBlanc
Improvement Advisor, Built for Zero Canada
As an invested community member and a heart-forward leader, Robyn is deeply committed to doing her part to design systems and support services that are accessible to all community members. Born, raised, and currently residing on the East Coast, she brings to the team more than 8 years of experience working in the non-profit sector with a particular focus on community-based research, program design and evaluation, project management, and community organizing. Her B.A. and M.A. in Sociology has provided her with a greater understanding of the strengths and challenges facing our community around issues related to economic disparity, housing and resource security, and the varied ways in which folks come to interact with community supports and programs. Robyn is particularly interested in the ways in which housing systems are set up to either help or hinder the inclusion and prosperity of historically marginalized communities. Having been part of her communities Coordinated Access System and the chair of their local Built for Zero team, Robyn has found a passion in advocating for housing as a human right and deeply believes that by providing the right housing with the right level of support at the right time, we can end chronic homelessness in our community and beyond.
Sarah-Mae Rahal
Improvement Advisor, Built for Zero Canada
Sarah-Mae is dedicated to advancing advocacy, knowledge and passion in efforts of ending homelessness in Canada. With a B.A in political science from York University, she is currently working on her thesis to complete her M.A in Geography from Memorial University. Through her academic ventures she has led community-based research on housing insecurity and homelessness in Labrador. She has worked with the Aboriginal Labour Force Development Circle, an organization that funds initiatives that support Indigenous community members experiencing homelessness in Toronto. In this role, she worked closely with the Toronto Indigenous Community Advisory Board and the City of Toronto’s Coordinated Access team. Most recently, she has worked with Thunder Woman Healing Lodge Society, a non-profit that is the only Indigenous owned and operated healing lodge for previously incarcerated women in Ontario. Sarah-Mae has worked and lived in Tel Aviv, Ottawa, St. John’s, Goose Bay and currently resides in Toronto, Ontario. Sarah-Mae is thrilled to be a part of the Built for Zero Canada team and is hopeful that with the work of the CAEH there will be an end to homelessness.
VICTORIA BOYLE
Improvement Advisor, Built for Zero Canada
Victoria is a dedicated and thoughtful leader with a passion for ending homelessness. With a background in municipal social services, she began her career in case management before transitioning into community development and project management in housing and homelessness. There she supported the development and implementation of Coordinated Access and the By-Name List at the City of Brantford, coordinated the use of HIFIS, and acted as the Built for Zero lead for the last several years. Victoria has led system improvement and created meaningful change with a considerate and tactful approach. She holds an Honours B.A. in Criminal Justice & Public Policy from the University of Guelph, and a M.A. in Sociology from Wilfrid Laurier University. Victoria is proud to join the innovative, dedicated leaders at Built for Zero, and is excited to be part of the important work of the Canadian Alliance to End Homelessness.